Learn more about ProxySQL Support Options

True Expertise

Premiere Support & Authoritative Guidance

ProxySQL’s highly specialized team of support engineers are available 24x7x365. Deploy ProxySQL and MySQL according to best practices. Avoid common pitfalls by leveraging our team’s vast industry expertise.

We firmly believe in high quality, uncomplicated services and strive to provide flexible options

ProxySQL annual support plans provide unlimited incidents and 24x7x365 coverage, starting from $1,250 per month.

What do you get?

Unlimited Servers

Unlimited Support Incidents

Deployment and Operational Best Practices

Performance Tuning and Capacity Planning

Operational Troubleshooting & Problem Resolution

Personalised Feature and Release Notifications

High-priority ProxySQL Bug Fixes

Learn more about ProxySQL Support Options

Gold
Subscription

Ideal for essential advice and ad-hoc assistance to support your deployment, reach out to us anytime through our service desk ticketing system.

Platinum
Subscription

Increased engagement with the ProxySQL Support and Engineering teams for faster turnaround time, realtime collaboration and long term ProxySQL deployment support.

Enterprise
Subscription

24x7x365 Enterprise Level Support for ProxySQL and MySQL from a dedicated team of ProxySQL Support and Reliability Engineers.

We even throw in a stack of premium tooling we’re sure you’ll need!

  • 2 business day SLA (or shorter)

  • 1 business day SLA (or shorter)
  • Scheduled web meetings
  • High-availability solution assistance

  • 8 hour SLA (or shorter)
  • Scheduled web meetings
  • Live Chat (Slack or Skype)
  • High-availability solution assistance
  • Bespoke Monitoring & Alerting
  • MySQL operational assistance services ¹
Get a ProxySQL Support Plan
¹ MySQL operational assistance services include:
  • Amazon AWS Aurora / RDS

  • Galera Cluster

  • Percona Server

  • Percona XtraDB Cluster

  • MySQL / MariaDB Server

  • MySQL InnoDB Cluster

  • MySQL Group Replication

  • MySQL NDB Cluster

Interested in the shortest possible SLA?
Get ProxySQL Express SLA