Simple, straightforward and sensible

We know how to keep database services running even in the most challenging of situations, responding quickly to any emergency with the right solution

ProxySQL Express SLA plans include standard monthly emergency hours, with flexible options to extend only when you need to

ProxySQL Express SLA

  • 15 min or 2 hour SLA options
  • Hands on remote troubleshooting & problem resolution
  • Ad-hoc performance tuning support
  • High-availability solution assistance
  • Schedule emergency video & conference calls
  • Live chat support
  • Best in class operational assistance procedures for ProxySQL and MySQL executed by highly trained staff
  • High priority bug resolution and hot fixes
  • Flexible add-on options with 10 & 20 hour increments
  • MySQL operational assistance services ¹
¹ MySQL operational assistance includes:
  • Amazon AWS Aurora / RDS

  • Galera Cluster

  • Percona Server

  • Percona XtraDB Cluster

  • MySQL / MariaDB Server

  • MySQL InnoDB Cluster

  • MySQL Group Replication

  • MySQL NDB Cluster