ProxySQL LLC. has been operating as a remote first company for years, which has allowed us to have coverage in all timezones, from the Americas, to Europe and APAC.
With the recent outbreak of the novel coronavirus (COVID-19), our commitment to the health and safety of everyone employed by ProxySQL is paramount, to ensure that we can continue delivering stellar services to you, our customers. Being remote first, we have encouraged everyone to practice social distancing and to ensure that all employees and their families remain safe.
We are not affected by office closures, business process changes or new work-from-home arrangements, so you will always be able to reach us. Continue filing your support tickets, and we will respond within the required SLA hours.
We understand that some clients may be facing lockdowns or operations may be disrupted. We will endeavour to help you through this time. Feel free to contact us at email@example.com if you have any concerns or need special or unusual assistance with anything.
As a parting thought to a very rapidly changing situation, we would also like to thank all the frontline workers, globally — healthcare professionals, doctors, nurses, triage personnel, you are our unsung heroes. Thank you.
Stay safe everyone, Team ProxySQL